Move-Out Process and Claims
Move-Out and Damage Claim Process
At the end of a HOM-assisted tenancy, the landlord must notify HOM of the vacancy and when the landlord has re-taken possession of the dwelling unit. Most of the housing programs operated by HOM provide a process for landlords to make a claim for tenant-caused damages and/or vacancy loss. The following chart represents those options for the programs.
| Permanent Supportive Housing Programs | Rapid Re-Housing Programs | Mainstream Program | HUD-VASH and Housing Choice Vouchers |
|---|---|---|---|
| HOM Damage Claim Process | Arizona Department of Housing (ADOH) Arizona Landlord Incentive Program (ALIP) | None | None |
HOM Damage Claim and Vacancy Loss Process
A HOM Inspector will arrange to conduct a move-out inspection of the unit within 48 hours of the landlord’s notification of move-out. Landlords will complete the HOM Security Deposit Disposition & Damage Claim / Vacancy Loss Worksheet and submit to HOM for a final disposition of the security deposit and potential reimbursement for damages and vacancy loss. This form is also available on Forms Central. If a claim is approved, HOM pays the claim directly to the landlord.
ADOH Arizona Landlord Incentive Program Process
A HOM Inspector will arrange to conduct a move-out inspection of the unit within 48 hours of the landlord’s notification of move-out. The Inspector will provide a copy of the Security Deposit Disposition & Program Fund Request to the landlord to complete and submit to HOM for a final disposition of the security deposit and potential reimbursement for damages and vacancy loss. This form is also available on Forms Central. If a claim is approved, the Arizona Department of Housing pays the claim directly to the landlord.
