Our Services
HOM contracts with nonprofit and public agencies to administer the rental assistance and related housing program operations of Permanent Supportive Housing (PSH), Rapid Re-Housing (RRH), and other permanent housing programs for vulnerable individuals and families experiencing homelessness and housing instability.
HOM services include:
- Determine initial income eligibility for new program applicants
- Non-profit supportive service organization partners determine eligibility for homeless status and any other program-specific eligibility criteria
- Conduct program orientations or briefings for new program participants
- Issue voucher or “Ticket” for housing assistance and coordinate with service provider for housing search assistance
- Approve requests for tenancy approval
- Perform gross rent calculations and determination of rent eligibility (Fair Market Rents and payment standards)
- Perform rent reasonableness determinations
- Conduct Housing Quality Standards (HQS) inspections
- Facilitate lease execution between tenants and landlords
- Execute Housing Assistance Payments (HAP) contracts with landlords
- Pay application fees, refundable security deposits and other required fees for move-ins
- Assist participants with turning on any required utilities and pay required utility deposits
- Calculate Tenant Rent (30% of tenant’s adjusted monthly income) and Housing Assistance Payment (HAP)
- Monthly payment of HAP to landlords via direct deposit with e-mail of payment itemization
- Act as liaison between landlord, tenant, and supportive services providers for tenancy-related issues
- Service provider partners provide client-centered, wrap –around supportive services to tenants in their homes and in the community
- Perform interim and annual re-certifications of program participants’ eligibility and ongoing assistance levels
- Perform annual and special HQS inspections for all program participants
- Assist tenants in renewing leases annually or providing written notices to vacate to landlords
- Perform move-out inspections at the end of all assisted tenancies
- Process and pay landlord claims for reimbursement for move-out charges/damages and/or vacancy loss
- Process program terminations
HOM contracts with non-profit and public partners to provide the first two core components of Rapid Re-Housing (RRH) programs: 1) Housing Identification and 2) Rent and Move-In Assistance. These services closely align with our core expertise of tenant based rental assistance administration. HOM services include:
- Conduct program orientations or briefings for new program participants
- Issue financial assistance authorization and coordinate with service providers for housing search assistance
- Approve requests for tenancy approval
- Perform gross rent calculations and determination of rent eligibility (Fair Market Rents)
- Perform rent reasonableness determinations
- Conduct habitability standards or Housing Quality Standards (HQS) inspections
- Facilitate lease execution between tenants and landlords
- Execute Rental Assistance contracts with landlords
- Pay application fees, refundable security deposits and other required fees for move-ins
- Assist participants with turning on any required utilities and pay required utility deposits
- Coordinate with supportive services provider partners on subsidy calculation
- Monthly payment of rental assistance to landlords via direct deposit with e-mail of payment itemization
- Act as liaison between landlord, tenant, and supportive services providers for tenancy-related issues
- Service provider partners provide client-centered, wrap –around supportive services to tenants in their homes and in the community
- Perform interim re-certifications of program participants’ eligibility and ongoing assistance levels
- Process and pay landlord claims for reimbursement for move-out charges/damages and/or vacancy loss
- Process program terminations
HOM contracts with Arizona Behavioral Health Corporation to administer their Mainstream Housing Opportunities for Persons with Disabilities Program. The Mainstream Program provides rental assistance through Section 8 Housing Choice Vouchers to very low-income, disabled households. The purpose of the program is to expand residential choice for Mainstream households while promoting fair housing, ensuring safe and affordable housing, and encouraging self-sufficiency efforts by participant households. HOM services include:
- Maintenance of the program waiting list, including public notice of opening and closing the list and periodic conducting of the waiting list lottery
- Determine initial eligibility for new program applicants
- Conduct program orientations or briefings for new program participants
- Issue voucher for housing assistance and housing search assistance
- Approve requests for tenancy approval
- Perform gross rent calculations and determination of rent eligibility (Fair Market Rents)
- Perform rent reasonableness determinations
- Conduct Housing Quality Standards (HQS) inspections
- Facilitate lease execution between tenants and landlords
- Execute Housing Assistance Payments (HAP) contracts with landlords
- Calculate Tenant Rent and Housing Assistance Payment (HAP)
- Monthly payment of HAP to landlords via direct deposit with e-mail of payment itemization
- Perform interim and annual re-certifications of program participants’ eligibility and ongoing assistance levels
- Perform annual and special HQS inspections for all program participants
- Assist tenants in renewing leases annually or providing written notices to vacate to landlords
- Process program terminations
- Monthly submissions to HUD’s PIC and VMS systems
- Annual budget preparation and year end settlement process
- Financial and voucher utilization monitoring
- Maintenance of Administrative Plan
- Section Eight Management Assessment Program (SEMAP)
