Homelessness isn’t just a statistic — it’s a crisis that affects Arizona and the nation, tearing at the fabric of our communities. At HOM, we know it doesn’t have to be this way. We believe that individuals, families, and communities thrive when everyone has a place to call home. It’s a conviction that drives everything we do.

For more than 30 years, HOM has been a cornerstone in the fight against homelessness, taking an innovative, partnership-centered approach that transforms how housing programs work. As a team of housing experts, we tackle the intricate details so our partners — nonprofits and public agencies — can focus on what they do best: supporting those transitioning out of homelessness.

In this blog, we’ll explain what HOM is and the vital role we play in ending homelessness. From our mission to our impact and beyond, we’ll show how we’re clearing the way for more people to find permanent housing in Arizona. Because at HOM, we’re not just about dreaming of stronger communities — we’re building them, one home at a time.

Who We Are

With a smile, our team works hard to clear the path for those transitioning to permanent housing, creating stronger, happier communities for all.

At the heart of HOM lies a simple, powerful belief: individuals, families, and communities are safer, healthier, and stronger when everyone has a home. It’s not just a feel-good slogan — it’s a call to action rooted in decades of experience. Since 1994, we’ve seen firsthand how homelessness destabilizes lives and neighborhoods, and we’ve learned what it takes to turn the tide.

Homelessness is not just a crisis in Arizona. It’s a national emergency. Thousands struggle to find affordable housing. Many residents are left with impossible choices, often turning to temporary shelters or living on the street. Local organizations face major barriers. Complex regulations slow progress. A lack of specialized staff makes navigating them harder. Technological limitations further delay solutions. Cultural misconceptions about homelessness add to the problem. The administrative maze of rental assistance vouchers makes it worse. Better support structures are urgently needed.

That’s where HOM steps in. We exist to bridge these gaps with precision and empathy, offering a proven solution that makes housing programs work smarter, not harder. We’re not here to reinvent the wheel — we’re here to make it spin faster, clearing the path for more people to get into permanent homes.

Our approach is innovative and collaborative. We leverage our deep knowledge of the local real estate market. We also use our extensive experience in the homeless system. This lightens the load for our partners. We handle details like voucher administration, inspections, and payments. Nonprofits and public agencies can focus on supporting people, not paperwork. At HOM, we’re not just responding to the problem. We’re redefining the solution.

What We Do

At HOM, we work hand-in-hand with property owners and operators to create lasting solutions for those transitioning out of homelessness, ensuring more people have a place to call home.

So, what exactly does HOM do? We’re the housing experts who take the chaos of housing programs and turn it into a clear path toward a permanent home. Our mission is to end homelessness, and we do it by making assistance programs like Permanent Supportive Housing (PSH) and Rapid Re-Housing (RRH) run smoothly and more effectively.

Think of us as the behind-the-scenes engine — overseeing the finer points so our partners can shine at what they do best: supporting the well-being of those transitioning out of homelessness.

Our work boils down to three key areas. First, we’re experts in voucher administration. Housing vouchers — those critical “tickets” to stability — are often filled with convoluted regulations and requirements that can be confusing on many levels. HOM helps untangle it all, ensuring service providers stay compliant and on task. From verifying eligibility to managing certifications, HOM works to remove any blockers, so our partners don’t have to drown in red tape.

Second, we oversee the housing process from start to finish. Getting someone into a home isn’t simple — it’s a relay race of steps. It includes tasks like confirming eligibility, inspecting properties, calculating rent payments, and facilitating lease signings. At HOM, our team runs each race with precision, crossing every finish line so participants move in faster, and property owners and operators stay engaged.

Third, we provide ongoing support that keeps the system humming. We function as a liaison between service providers, property owners, and tenants, making payments on time and addressing any issues that arise along the way. From answering property owners’ concerns to guiding tenants, we help keep the momentum going for everyone involved.

What Sets Us Apart

What sets us apart is our comprehensive expertise combined with real-world experience. With more than 30 years of knowledge of the Arizona homeless system and a firm grip on the local real estate industry, we don’t just manage programs — we master them. We know the ins and outs of PSH and RRH and we bring that knowledge to every partnership.

For a nonprofit like UMOM, this means less time wrestling with compliance and more time helping families rebuild. For funders, it’s the assurance that every dollar stretches further, backed by a team that delivers results. And for thought leaders, it’s a model of efficiency that’s worth talking about — a scalable solution grounded in practice, not theory.

Every voucher we administer, every lease we facilitate, and every payment we process is a step toward building stronger communities. Our partners don’t have to be bogged down by bureaucracy — they can focus on the human side of the work; the part that changes lives.

With our support, organizations can breathe easier, scale smarter, and celebrate more wins. That’s what we do — day in, day out — and we’re proud to be the steady hand that guides thousands of Arizona residents toward the stability of a permanent home.

Our Impact

Our main office is at 5326 E. Washington St. in Phoenix. We also have offices in Flagstaff and Tucson.

Since 1994, HOM has been a driving force in the fight against homelessness, and the numbers tell a powerful story. We are a leader in administering housing programs, working side-by-side with our partners to assist thousands across Arizona. Every month, we channel millions of dollars in housing assistance, providing more than 4,800 households with the stability of a permanent home.

Since 2018, we’ve helped more than 12,000 people transition out of homelessness or housing insecurity into places they can call their own. These aren’t just statistics on paper — it is lives changed, families reunited, and communities strengthened, one home at a time.

We measure success not just by the homes we provide, but by the personal growth that follows. A roof overhead means a parent can focus on their children, not survival. It means a veteran can rebuild their life without the fear of living the street. It’s the foundation for healthier lives and stronger communities, and we’re proud to lay that groundwork.

Without a doubt, our partners share the credit — nonprofits and agencies who pour their hearts into this work — and we’re energized by what we’ve achieved together. At HOM, we’re not resting on our laurels; we’re constantly pushing forward, inviting more voices to join us on this journey.

Our Brand Reach

HOM isn’t just a standalone solution — it’s the cornerstone of a powerful ecosystem designed to end homelessness. As the master brand, we anchor a family of efforts that includes our subsidiaries, Padmission and Threshold, each playing a unique role in our shared mission.

Padmission, our tech arm, supercharges our operations with software innovations like Journey and Connect, streamlining processes so we, and our partners, can house people faster and smarter. Meanwhile, Threshold — Arizona’s first centralized landlord engagement program — ensures a steady supply of homes by building relationships with local property owners, making them active allies in the fight.

Padmission and Threshold don’t compete with HOM — they complement us. Padmission helps property owners and operators rent vacant properties. Threshold expands our reach and support to new property owners and operators. HOM, as the master brand, connects everything. It ensures alignment with our vision: safer, healthier, stronger communities where everyone has a home.

Our Continued Commitment

Owners can connect their properties with prospective tenants on Padmission.

HOM is more than a name — it’s a promise we keep through expertise, partnership, and relentless drive. We untangle complex housing programs, empowering nonprofits and agencies to focus on people, not paperwork. We help thousands find permanent homes by administering vouchers, securing leases, and supporting every stakeholder. Together, we prove that homelessness can be solved.

Now, we’re calling on you. If you’re a nonprofit, partner with us to lighten your load and boost your outcomes. If you’re a funder, invest in programs that deliver, backed by our data and results. Thought leaders can help amplify our story and join us in shaping policy for a stronger, more connected communities.

At HOM, we believe everyone deserves a home — and we’re proving it can be a reality. We’re not just imagining a world without homelessness — we’re making it happen, one partnership, one home, and one life at a time. The journey isn’t over, and we need you with us. Together, we can turn the hope of ending homelessness into a lasting reality.